For CEOs, Executives and Your Staff
A strong belief at Clarity Unlimited and also one you may share is the continual development of you and your staff. Solid trainings might need to be refreshed for current employees or taught to new ones. Plus, there are always new approaches to improving business skills awaiting the discovery of the forward thinking CEO or Executive.
At Clarity Unlimited, we focus on four main areas: Communication, Sales and Negotiating, Conflict Resolution and a Service Culture. All of our programs are customized to your organizational needs and can be provided on or offsite or online.
Communication
This class will create a foundation to:
- Communicate with more clarity for improved results with others
- Forge collaborative relationships based on respect and trust
- Remove communication obstacles
- Enhance listening skills
- Understand non-verbal language
Whether you are an experienced executive or new to staff, this session will have something you can use to improve your communication abilities.
Sales and Negotiating
If you feel a crash, half-day or one or two day session is needed to invigorate your sales team, consider a Clarity Unlimited Sales and Negotiation class. Carefully aligned to your sales team, this workshop will help make them more effective sales people who create long-lasting sales agreements that comprise the core of your business.
Cutting edge strategies include recognizing buyer personality types, understanding your own personal closing style and using multiple approaches to close a deal.
Conflict Resolution
These dynamic skills can be used by everyone in your organization not only at work but in their personal life as well. Give the gift of tools that help successfully handle the inevitable conflict we all face.
Teachings include understanding your conflict style:
- Avoidance
- Accommodation
- Compromising
- Collaboration
- Competitive
You will learn how to use the different styles (including a mixture) to best approach the situation you are trying the resolve. You want to adopt an approach that agrees with the predicament, resolves it, respects others and maintains or mends working relationships.
A Service Culture
More than customer service, this training is designed to create and sustain an authentic culture of service to employees and customers. The course includes executive consulting on the five factors that form a successful service culture:
- Communication
- Measurement
- Accountability
- Alignment
- Skills
Material includes development to arm individual contributors as well as team members to successfully maintain a service mentality to engender customer loyalty and the pursuit of common objectives.
